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School of Education Support

Find solutions to common technology problems, Wi-Fi help, University resources, and more!

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Need technology help?

The School of Education's technology support extends to student, faculty, and staff across the many SOE departments and centers.

Our network administrator is the IT professional responsible for the smooth operation of the SOE's IT infrastructure, ensuring everyone has access to the digital resources they need to be successful. In addition to providing technical support to faculty and staff experiencing computer-related issues, our network administrator also:

  • upholds security policies and user management
  • optimizes network performance and efficiency
  • upgrades various hardware and software to keep pace with evolving technology

These behind-the-scenes operations are essential to the productivity and daily functions of students, faculty, and staff at the School of Education.

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IT Resources

Find important University resources like Wi-Fi, Office 365, and productivity apps for students, faculty, and staff!

Wi-Fi

Not sure which Wi-Fi network to connect to? Need help logging into the Wi-Fi? Don't worry!

 

Whether you're a student, guest, or UM employee, we got you covered!

 

For Wi-Fi assistance, follow the link below.

 

Wi-Fi Assistance

Microsoft Office 365

The University of Mississippi now provides Microsoft Office 365 for all faculty, staff and students at no charge!

 

Directions for activating your University-provided Office 365 license can be found below.

 

 

Activate Office 365

Apps Portal

Students, faculty, and staff at the University of Mississippi are assigned an @go.olemiss.edu email account that can be used to access a variety of university-related applications for classes, productivity, and more.

 

To see all applications, follow the link below.

Go! Applications

Technology FAQ

Find solutions to common technology problems below. Can't find a solution to your problem? Submit a ticket, and we'll get to your request as soon as we can.

For all Blackboard-related questions and requests, please email ftdc@olemiss.edu for assistance.

For all Microsoft Authenticator-related questions and requests, please see the IT Security Multi-Factor Authentication page, or email itsecurity@olemiss.edu for assistance.

Step 1: Go to office.com and click "Sign In".

Step 2: Sign in with your @olemiss email account.

Step 3: You will be redirected to the University sign in page. Sign in with you university email credentials.

Step 4: Click "Install Office," then "Office 365 apps".

Step 1: Visit the Research Software page.

Step 2: Select "IBM SPSS Statistics" 

Step 3: Follow the "Download, Licensing, and Renewal" link

Printing from a Cell Phone:

Step 1: Download the Pharos Print App.

Step 2: Enter Server Info: mobileprint.it.olemiss.edu; Enter Server Port: 443

Step 3: Log in using your OleMiss WebID credentials

Step 4: Upload file to print

Step 5: In Guyton Hall 225, sign in to the print station computer with your WebID to print

Step 6: Find and select your file from the list and click "Print." You will be charged through your Bursar account per page.

*Note: Your Bursar account will be charged. No refunds for being charged color copies.

Printing from a Laptop:

Step 1: Go to mobileprint.it.olemiss.edu

Step 2: Log in using your OleMiss WebID credentials

Step 3: Upload file to print

Step 4: In Guyton Hall 225, sign in to the print station computer with your WebID to print

Step 5: Find and select your file from the list and click "Print." You will be charged through your Bursar account per page.

*Note: Your Bursar account will be charged. No refunds for being charged color copies.

*FOR FACULTY USE ONLY

Step 1: Go to https://my.olemiss.edu/irj/portal

Step 2: Enter your WebID and password.

Step 3: Once in myOleMiss, click the "Faculty" tab > "Class info".

Step 4: On the left-hand side, click "Class rolls and grades".

Step 5: Select the academic term > Submit. Your class section(s) should now appear.

Step 6: Click "Submit final grades" button. (*Note: this button will not appear until the first day of exam week, so you will have to wait until then to submit final grades.)

Step 7: Once you have entered your grades, you will have the option to "save grades as complete" or "safe grades as in progress". You must click "save grades as complete" to officially submit your grades.

Step 8: Once you have submitted as complete, print off your final grades and bring them to the Department of Teacher Education Office (Guyton 316).

Step 1: Open Chrome and click on the three dots on the top right of the page.

Step 2: Click "Settings".

Step 3: Click "About Chrome".

Step 4: If your Chrome is not up to date, click the new update to install it.

At the School of Education, we recommend that students have a PC or Mac laptop to bring to class to access necessary class-related activities and materials. Laptops should meet or exceed the following criteria:

Visit the IT Computer Recommendation page for more information.