SOE Support
Find solutions to common technology problems, Wi-Fi help, University resources, and more!
Need technology help?
The School of Education's technology support extends to student, faculty, and staff across the many SOE departments and centers.
Our network administrator is the IT professional responsible for the smooth operation of the SOE's IT infrastructure, ensuring everyone has access to the digital resources they need to be successful. In addition to providing technical support to faculty and staff experiencing computer-related issues, our network administrator also:
- upholds security policies and user management
- optimizes network performance and efficiency
- upgrades various hardware and software to keep pace with evolving technology
These behind-the-scenes operations are essential to the productivity and daily functions of students, faculty, and staff at the School of Education.
-
Guyton Live Cams
Curious about what's happening around the Guyton Plaza? Missing the calm views of the Guyton Courtyard? Whether near or far, you can check out our live cams for during fun events or just relax with us!
View Guyton Live Cams
Technology FAQ
Step 1: Go to office.com and click "Sign In".
Step 2: Sign in with your @olemiss email account.
Step 3: You will be redirected to the University sign in page. Sign in with you university email credentials.
Step 4: Click "Install Office," then "Office 365 apps".
Download/Installation Instructions:
Step 1: Log in to https://my.olemiss.edu/irj/portal with your WebID and password.
Step 2: Select "Technology" under the Student or Employee tab.
Step 3: Click "Research Software".
Step 4: Select "SPSS".
Step 5: Click the Box Link. From here, you can access the appropriate INSTALL.docx instructions for your Mac or Windows device, and then download the latest version of SPSS software available.
Step 6: After downloading, follow the remaining instructions to install and use the software.
*Note: Users with macOS14 or later are required to download at least SPSS 29 to ensure compatibility.
SPSS License Renewal Instructions:
Step 1: Step 1: Log in to myOleMiss with your WebID and password.
Step 2: Select "Technology" under the Student or Employee tab.
Step 3: Click "Research Software".
Step 4: Select "SPSS".
Step 5: Click the Box Link. From here, you can access and follow the appropriate RENEW.docx instructions for your Mac or Windows device.
Printing from a Cell Phone:
Step 1: Download the Pharos Print App.
Step 2: Enter Server Info: mobileprint.it.olemiss.edu; Enter Server Port: 443
Step 3: Log in using your OleMiss WebID credentials
Step 4: Upload file to print
Step 5: In Guyton Hall 225, sign in to the print station computer with your WebID to print
Step 6: Find and select your file from the list and click "Print." You will be charged through your Bursar account per page.
*Note: Your Bursar account will be charged. No refunds for being charged color copies.
Printing from a Laptop:
Step 1: Go to mobileprint.it.olemiss.edu
Step 2: Log in using your OleMiss WebID credentials
Step 3: Upload file to print
Step 4: In Guyton Hall 225, sign in to the print station computer with your WebID to print
Step 5: Find and select your file from the list and click "Print." You will be charged through your Bursar account per page.
*Note: Your Bursar account will be charged. No refunds for being charged color copies.
*FOR FACULTY USE ONLY
Step 1: Go to https://my.olemiss.edu/irj/portal
Step 2: Enter your WebID and password.
Step 3: Once in myOleMiss, click the "Faculty" tab > "Class info".
Step 4: On the left-hand side, click "Class rolls and grades".
Step 5: Select the academic term > Submit. Your class section(s) should now appear.
Step 6: Click "Submit final grades" button. (*Note: this button will not appear until the first day of exam week, so you will have to wait until then to submit final grades.)
Step 7: Once you have entered your grades, you will have the option to "save grades as complete" or "safe grades as in progress". You must click "save grades as complete" to officially submit your grades.
Step 8: Once you have submitted as complete, print off your final grades and bring them to the Department of Teacher Education Office (Guyton 316).
Step 1: Open Chrome and click on the three dots on the top right of the page.
Step 2: Click "Settings".
Step 3: Click "About Chrome".
Step 4: If your Chrome is not up to date, click the new update to install it.
At the School of Education, we recommend that students have a PC or Mac laptop to bring to class to access necessary class-related activities and materials. Laptops should meet or exceed the following criteria:
*Note: Students may take advantage of special pricing offered through UM IT Partners. | ||
PC Laptop | Mac Laptop | |
Processor | Intel Core i5 or i7 | M2 or M3 |
RAM | 8 GB or more (16 GB recommended) | 8 GB or more (16 GB recommended) |
Hard Drive | 500 GB or larger | 500 GB or larger |
Operating System | Windows 11 | Mac OS X |
Network Card | Gigabit Ethernet port/adapter | Gigabit Ethernet port/adapter |
Wireless | 802.11ac | 802.11ac |
Camera & Audio | Built-in webcam and microphone | Built-in webcam and microphone |
Software | Microsoft Office | Microsoft Office |