SOE Support
Find solutions to common technology problems, Wi-Fi help, University resources, and more!
Need technology help?
The School of Education's technology support extends to student, faculty, and staff across the many SOE departments and centers.
Our network administrator is the IT professional responsible for the smooth operation of the SOE's IT infrastructure, ensuring everyone has access to the digital resources they need to be successful. In addition to providing technical support to faculty and staff experiencing computer-related issues, our network administrator also:
- upholds security policies and user management
- optimizes network performance and efficiency
- upgrades various hardware and software to keep pace with evolving technology
These behind-the-scenes operations are essential to the productivity and daily functions of students, faculty, and staff at the School of Education.
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Technology FAQ
Step 2: Sign in with your @olemiss email account
Step 3: You will be redirected to the University sign in page. Sign in with you university email credentials.
Step 4: Click "Install Office," then "Office 365 apps"
Printing from a Cell Phone:
Step 1: Download the Pharos Print App
Step 2: Enter Server Info: mobileprint.it.olemiss.edu; Enter Server Port: 443
Step 3: Log in using your OleMiss WebID credentials
Step 4: Upload file to print
Step 5: In Guyton Hall 225, sign in to the print station computer with your WebID to print
Step 6: Find and select your file from the list and click "Print." You will be charged through your Bursar account per page.
*Note: Your Bursar account will be charged. No refunds for being charged color copies.
Printing from a Laptop:
Step 1: Go to mobileprint.it.olemiss.edu
Step 2: Log in using your OleMiss WebID credentials
Step 3: Upload file to print
Step 4: In Guyton Hall 225, sign in to the print station computer with your WebID to print
Step 5: Find and select your file from the list and click "Print." You will be charged through your Bursar account per page.
*Note: Your Bursar account will be charged. No refunds for being charged color copies.
*FOR FACULTY USE ONLY
Step 1: Go to https://my.olemiss.edu/irj/portal
Step 2: Enter your WebID and password.
Step 3: Once in myOleMiss, click the "Faculty" tab > "Class info".
Step 4: On the left-hand side, click "Class rolls and grades".
Step 5: Select the academic term > Submit. Your class section(s) should now appear.
Step 6: Click "Submit final grades" button. (*Note: this button will not appear until the first day of exam week, so you will have to wait until then to submit final grades.)
Step 7: Once you have entered your grades, you will have the option to "save grades as complete" or "safe grades as in progress". You must click "save grades as complete" to officially submit your grades.
Step 8: Once you have submitted as complete, print off your final grades and bring them to the Department of Teacher Education Office (Guyton 316).
Step 2: Click "Settings"
Step 3: Click "About Chrome"
Step 4: If your Chrome is not up to date, click the new update to install it
At the School of Education, we recommend that students have a PC or Mac laptop to bring to class to access necessary class-related activities and materials. Laptops should meet or exceed the following criteria:
| *Note: Students may take advantage of special pricing offered through UM IT Partners. | ||
| PC Laptop | Mac Laptop | |
| Processor | Intel Core i5 or i7 | M2 or M3 |
| RAM | 8 GB or more (16 GB recommended) | 8 GB or more (16 GB recommended) |
| Hard Drive | 500 GB or larger | 500 GB or larger |
| Operating System | Windows 11 | Mac OS X |
| Network Card | Gigabit Ethernet port/adapter | Gigabit Ethernet port/adapter |
| Wireless | 802.11ac | 802.11ac |
| Camera & Audio | Built-in webcam and microphone | Built-in webcam and microphone |
| Software | Microsoft Office | Microsoft Office |